AI Agent Solutions

AI Agent Development Services

Redesigning how work gets done with AI, automation and human expertise.

AI Agent Solutions

AI is creating new opportunities to fundamentally rethink how business processes are performed, not simply automate existing tasks.

But many organizations struggle to move from AI ideas and pilots to integrated solutions that improve workflows and deliver measurable business value.

We help clients redesign high-value business processes and build AI agents, applications and automations that reduce manual effort, optimize human involvement and improve business outcomes.

What this solution is

AI Agent Development Services help you design, build and deploy AI agents that carry out real steps in a business process, not just answer questions. We combine process analysis, Microsoft 365 integration and hands-on engineering to turn a targeted workflow into a working agent your team relies on.

Who this is for

Organizations with a specific, high-effort process they want to redesign around AI, not just automate as-is.
Teams that already use Microsoft 365 and want AI agents integrated into existing tools and systems.
Leaders who need a measurable path from pilot to production, with clear ROI tracking along the way.

Diagram: a request comes in, an AI agent connected to SharePoint, Outlook, Teams and line-of-business systems reads, drafts, routes and updates, a human reviews when needed, and the work is completed.

Our Approach

Analyze & Transform the Process

Map the current process, pain points and manual effort
Identify AI, automation and agent opportunities
Optimize human-in-the-loop for decisions, exceptions and validation
Design the future-state AI-powered process
Define expected benefits, success measures and ROI

Build, Integrate & Optimize

Build AI agents, applications and automations
Integrate Microsoft 365 and enterprise systems
Automate and optimize targeted workflows
Test, validate and iteratively refine the solution

Deploy, Enable & Realize Value

Deploy and transition the solution into operation
Provide technical, administrator and user enablement
Support adoption and new ways of working
Track productivity gains, cost savings and ROI

What You Get

Future-State AI Process Design

AI Solution Architecture

Production AI Agent or Solution

Workflow & System Integrations

Technical & User Enablement

Benefits & ROI Measurement

Ready to redesign a process around AI?

Book a discovery call

Proven in practice

Case Study · Government

A bilingual AI agent that routes employees to the right IT form

90%

Faster to find the correct form

Plain-language requests

Employees describe what they need instead of searching for a form.

Copilot Studio

Power Automate

SharePoint

Canadian federal government department

Read the case study →

Where This Fits

This service sits in the Build stage of the Taiga AI engagement journey.

Plan

Prioritize the right opportunities.

Prove

Validate value quickly.

Build

Put AI into production.

● You are here

Scale

Grow adoption and impact.

FAQ

What counts as a good first agent?

A well-scoped, repeatable process step with clear inputs, outputs and a defined point for human review. Narrow scope beats broad ambition for a first build.

How long until something is in production?

Timelines vary by process complexity and system integrations required. We define a realistic timeline together during the Analyze & Transform stage.

Do we need Copilot Studio licences?

Not always. Licensing depends on the tools and platforms the agent needs to integrate with, which we confirm during solution architecture.

Who owns and maintains the agent afterwards?

Your team owns and operates the agent. We provide technical, administrator and user enablement so your organization can maintain and evolve it.

How do you measure ROI?

We define success measures and expected benefits up front, then track productivity gains, cost savings and adoption once the solution is live.

Let's build your AI advantage.

Book a discovery call